Shipping policy

Shipping policy

Processing time

Orders are processed within 1 to 3 business days.

Estimated delivery windows

United States: 5 to 12 business days after dispatch.

Other regions: 7 to 21 business days after dispatch depending on carrier and destination.

Tracking

When available, tracking details are sent by email after your order ships.

Delays

Delivery estimates are not guaranteed and may be impacted by weather, customs, carrier delays, and peak seasons.

Address accuracy

Please confirm shipping details at checkout. We are not responsible for delays or losses caused by incorrect addresses provided at checkout.

Damaged or missing shipments

If your package arrives damaged or appears lost in transit, contact us at brandice.pruitt@gmail.com with your order number and photos (if applicable) within 7 days of delivery or expected delivery date so we can review and help resolve the issue.